Your inventory deserves better than a self-storage unit and a label printer. For over 23years, NPFulfilment has been helping Australian brands make the jump from packing their own orders to running a professional operation that ships at 99.9% accuracy with same-day dispatch.
If your current setup is costing you evenings, accuracy, or customers, partner with us and let your fulfilment centre become your competitive advantage.
A warehouse holds your stock. A fulfilment centre works your stock. Orders are picked, packed, and on a courier truck within hours of the customer clicking buy, and every movement is tracked, scanned, and reconciled against your platform in real time.
Our fulfilment warehouse handles both storage and active order processing under one roof, so you get the security of a warehouse and the speed of a dispatch operation in the same facility.
Delight your shoppers faster than ever with our accurate, same-day pick and pack services.
Let us handle your product fulfilment services and start seeing your orders ready to ship in hours.
Leverage our end-to-end ecommerce fulfilment services and get back to growing your business.
Gain real-time visibility and control of inventory with carton, serial, date-lot tracking, and more.
Our postage and freight transport systems let you apply the best carriers at the lowest prices.
Use NPFulfilment’s reverse logistics facilities to handle returns management for you.
Expand your capability with our 3PL warehousing that spans Australia and New Zealand.
Accelerate your ecommerce operations with drop shipping directly to your shoppers.
Running a fulfilment centre is more than storing stock. Our team handles every stage of order processing so you can sell without touching a box.
Our fulfilment centre is located in the M7 industrial corridor in Western Sydney, providing fast access to freight routes into every state and territory. The building covers more than 10,000 sqm of active pick-and-storage space, and our fulfilment services are built for the kind of brands that need more than shelves and a forklift.
Here’s what you can expect from us:
We run pick-to-light technology on the warehouse floor, the same system used in large-scale retail distribution, which is why our accuracy sits at 99.9% rather than the 97% industry average.
We operate climate-controlled zones for temperature-sensitive products, separate HACCP-certified areas for food, supplements, and cosmetics, and dedicated returns processing bays.
Every SKU is tracked in real time, and you see the same data on your client dashboard that our warehouse team sees on the floor.
Our facility holds ISO, HACCP, and carbon-neutral quality certifications, and they’re the reason brands selling TGA-listed supplements, temperature-sensitive skincare, and retailer-specified packaging trust us with their compliance position.
Moving into a new fulfilment centre is the kind of decision brands put off for years because it feels disruptive. This is why we’ve refined onboarding into three stages that most brands complete within two weeks.
We run a discovery call to understand your SKU count, order profile, packaging preferences, and integration requirements.
We connect your e-commerce platform to our WMS, receive and count your stock at Eastern Creek, and issue you a dashboard login.
Your first order ships from our fulfilment centre the day after stock is received and counted.
For an estimate of your monthly costs, try our 3PL pricing calculator. You can also request a quote directly if you’d like a tailored number for your specific volumes.
Review, edit, cancel or even re-send orders directly from the Kiosk client portal. See all your inventory on one screen, notify NPFulfilment of your incoming stock, and monitor your delivery statuses.
Our intuitive system even lets you manage backorders and stock transfers between NPFulfilment’s various warehouses. Save serious time while maintaining complete control.
Access live dashboards with easy-to-read order fulfilment trend data. Your single dashboard view provides detailed snapshots of your order distribution, shipped on time, top SKUs, and much more.
Real-time reporting is at your fingertips with the Kiosk app and web-based client portal. View online or download your reports at any time.
Reclaim your time with NPFulfilment’s advanced automations. Trigger order shipping notifications to your shoppers and update your ecommerce site with carrier and tracking information – without lifting a finger.
You can even apply auto-selection of carriers based on services requested, urgency, destination, and price.
Exceed your shoppers’ expectations by serving live stock-on-hand, order status, shipping notifications, and more through NPFulfilment’s pre-built ecommerce integrations.
Use our 40+ integrations or custom API connectivity to communicate in real-time with ecommerce platforms, payment gateways, accounting systems, and more.
We’re the fulfillment center Australia’s fastest-growing ecommerce brands trust to ship on time, every time. Tell us about your brand and your volumes. Our team will come back with a walk-through of how we’d run your account and what your monthly cost looks like.
It receives your stock, stores it, picks and packs customer orders, and dispatches them via courier. At NPFulfilment, that also includes real-time inventory reporting, returns handling, and ecommerce platform integration.
Most fulfilment pricing is built from four line items: storage, pick fee, pack fee, and freight. Volume discounts kick in as your order count grows.
A warehouse stores stock. A fulfilment centre actively processes orders, picking, packing, and dispatching to customers as orders come in. Our Eastern Creek facility does both.
Yes. As a fulfillment center in Australia, we’re well-positioned for trans-Tasman dispatch to New Zealand and international freight to the UK, US, and Asia-Pacific through our carrier partnerships.