in the industry, we are pioneers of Australian Fulfilment
Parcels Shipped Annually
Avg. saved by our customers
Satisfied eCommerce Retailers
EXCELLENT
Based on 52 reviews
Posted on Google![]()
Mauricio HughesTrustindex verifies that the original source of the review is Google.
NP Fulfillment has been incredible from day one. As a first-time founder launching our first first batch of products in Australia and internationally, I was stressed and learning everything on the fly — and they went above and beyond to support me through every step. A special shoutout to Robin, who leads customer service and client onboarding. He is an absolute weapon — always available, unbelievably patient, and genuinely invested in helping me succeed. And massive thanks to Juan for leading such an excellent team. Their professionalism and care have made all the difference. What I appreciate most is that they truly feel like part of my business. I trust them completely with our logistics, which gives me the freedom to focus on product and growth rather than worrying about fulfilment. If you’re looking for a 3PL partner who actually cares and delivers, NP Fulfillment is the real deal. Highly recommended.Posted on Google![]()
Taylor BrammerTrustindex verifies that the original source of the review is Google.
NPFulfilment is a pleasure to work with. The team are proactive, knowledgeable, and collaborative. They are always thinking ahead and outside of the box, and have made the partnership a breeze from the moment we started working together. I would highly recommend NPFulfilment if you are looking for a team that genuinely cares about getting things right.Posted on Google![]()
Montanah PereiraTrustindex verifies that the original source of the review is Google.
NPF 3PL has been absolutely fantastic to work with. They’ve stored our packaging safely and securely, giving us complete peace of mind. Whenever we need stock, they get it to us quickly and reliably, their turnaround times are consistently impressive. The staff are always helpful, responsive and a pleasure to deal with. Their professionalism and willingness to go the extra mile make all the difference. We couldn’t be happier with the service and highly recommend NPF 3PL to anyone looking for a dependable logistics partner.Posted on Google![]()
Idelia LeonardiTrustindex verifies that the original source of the review is Google.
Really happy with NPF. Orders go out quickly, everything runs smoothly, and the team is always easy to work with. They’ve made fulfillment stress-free for our small business!Posted on Google![]()
Peter BainbridgeTrustindex verifies that the original source of the review is Google.
We have partnered with NPF for many years and cannot speak highly enough of their capabilities. We would highly recommend them to anyone looking for a supply chain partner.Posted on Google![]()
Priscilla BarlettaTrustindex verifies that the original source of the review is Google.
Great customer service, helpful and easy to navigate platform. Super professional, responsive and always happy to help. Have been so impressed so far and this has allowed me to grow my business whilst orders can be fulfilled and turned over quicker than I could possible achieve.Posted on Google![]()
David PetersTrustindex verifies that the original source of the review is Google.
Great service, highly recommendPosted on Google![]()
Tony ArdizzoneTrustindex verifies that the original source of the review is Google.
We've been working with NP Fulfilment for over 13 years and developed a great relationship with the team. The staff are really passionate about the company and take great pride in everything that they do. Its a pleasure working with the team.Posted on Google![]()
FranTrustindex verifies that the original source of the review is Google.
We have been dealing with National Products for many years and have always found them to be professional and quick to respond to any queries we may have.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Information Security Management Certified
We’ve offset our Scope 1 & 2 emissions
Globally Recognised Food Safety
Posted on Google![]()
MagTag AU1 August 2025Trustindex verifies that the original source of the review is Google.
As a business that operates with 3PL partners globally, we've had plenty of experience with fulfillment providers — both in Australia and abroad. After evaluating multiple Australian 3PL options, we chose NP Fulfilment to handle our local operations for MagTag, and it's easily been one of the best decisions we've made. What stood out immediately was how clear and transparent their pricing structure was, and how professional the communication was in the lead-up to onboarding. The onboarding itself was seamless — exactly what you need when you're managing a high-volume eCommerce brand. Since going live, the NP Fulfilment team has been faultless. Our orders are fulfilled quickly, accurately, and reliably, which is absolutely critical for our customer experience. The team behind the scenes clearly knows what they’re doing — they’re responsive, organised, and genuinely helpful. If you're looking for a 3PL in Australia that combines professionalism, clarity, and execution, we can confidently recommend NP Fulfilment. — MagTag AustraliaPosted on Google![]()
Ben29 July 2025Trustindex verifies that the original source of the review is Google.
We’ve been using NPF for over 5 years and the Auckland team has been excellent. They handle both LCL and FCL containers, inbounding and warehousing, and their system connects seamlessly to Shopify to ship orders directly to our customers. Can’t say enough good things - thank you guys, much appreciated!Posted on Google![]()
Kieran Hamilton29 July 2025Trustindex verifies that the original source of the review is Google.
Great to work with regular updates and a passionate team.Posted on Google![]()
Thomson Nguyen16 July 2025Trustindex verifies that the original source of the review is Google.
We've been with NPFulfilment for almost two years now, and they’ve played a big role in helping us grow and improve our operations. Like any business, we’ve had our fair share of challenges along the way, but NPFulfilment has always been responsive, supportive, and solution-focused. A big shoutout to our account manager, he’s been absolutely fantastic. Robin really takes the time to understand our business and has helped guide us through a lot of changes and developments. His support, responsiveness, and attention to detail have made a real difference, especially during busy periods or when we’ve needed to pivot quickly. Over time, we’ve seen real improvements in fulfilment accuracy, turnaround times, and overall efficiency. It’s clear the team at NPFulfilment is committed to continuous improvement, and we’ve come to see them not just as a logistics provider, but as a true strategic partner. Highly recommend for businesses looking for a reliable and forward-thinking 3PL partner.Posted on Google![]()
Lilly Krouch23 May 2025Trustindex verifies that the original source of the review is Google.
We’ve had a great experience with NPF as our 3PL partner in Australia. Their service is efficient, and they’re quick to pivot as our requirements evolve. Our account manager is knowledgeable and proactive, consistently bringing valuable insights and suggestions to the table. Would 100% recommend!Posted on Google![]()
Sarah-Jane Rantzen21 May 2025Trustindex verifies that the original source of the review is Google.
We’ve had an outstanding experience with NPF, and I can’t speak highly enough of the team, especially Rob. Their operations are smooth, efficient, and incredibly reliable. The team are always ensuring our products are always handled with care and delivered on time. Account management and customer service teams go above and beyond, consistently exceeding expectations and providing proactive communication and support. Rob's attention to detail and problem-solving skills have made a huge difference to our supply chain performance. The entire team shows true professionalism and dedication, making them a trusted partner we can always count on. We’re grateful for their excellent service.Posted on Google![]()
Vivian Tam13 May 2025Trustindex verifies that the original source of the review is Google.
NPF has been a standout 3PL partner for us. Their barcode-driven system means inventory discrepancies are virtually nil, and their customer service team gets back to us quickly. We’ve had two account managers so far—both switched-on, resourceful and keen to sort things out quickly. The IT crew is just as sharp; any Shopify tweaks are handled almost straightaway. I toured the warehouse recently and was genuinely impressed by how clean and well-organised everything is. In short, NPF delivers the reliability and attention to detail we need so we can focus on brand growth. Only thing worth noting is we've had some issues with our other brand with large box items and mix ups with SKUs as they items are too big to be processed by their barcode system. Doesn't happen at all with our smaller items though!Posted on Google![]()
Philip Sunder22 April 2025Trustindex verifies that the original source of the review is Google.
Great partnership with NPF with easy communication, flawless execution by their operations teamPosted on Google![]()
John Mandel22 April 2025Trustindex verifies that the original source of the review is Google.
NPF provides us with comfort and confidence that our Australian orders are being handled with the utmost care and precision. We have appreciated their attention to detail for the last several years now.Posted on Google![]()
Deb Jacoby17 April 2025Trustindex verifies that the original source of the review is Google.
We have been partnering with NPF for our logistics and supply chain needs, and the experience has been exceptional. Their expertise in stock maintenance and inventory controls along with the accuracy and efficiency of their WMS is truly commendable and ensures that our inventory is always up-to-date and well organized. One of the standout aspects of NPF is their DTC accuracy. They have consistently delivered our products to customers with precision and timeliness, their attention to detail and commitment to excellence is evident in every aspect of their service. Overall, NPF has proven to be a reliable and invaluable partner for our US based business. We highly recommend their services to any company looking for logistics and supply chain solutions.Posted on Google![]()
angie hutchison15 July 2014Trustindex verifies that the original source of the review is Google.
Fantastic Company, used this service now for the past 4 years, and its transformed my business, highly recommended to any small or large business..Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Our order picking robots, material handling technology and trained staff ensure that your orders are packed fast, real fast.
We offer 3 powerful SLA’s:
1. Orders shipped on time
2. Order Accuracy
3. Inventory Accuracy
Our clients love the fact that they can reach our dedicated customer care team to answer any questions or manage their day-to-day needs.
As an NP Fulfilment client, your company enjoys unlimited access to our powerful portal, “The Kiosk.” You can add as many users as you like for free.






We bring the technology and team of experts together to support your business growth with fast, accurate product fulfilment services. Our powerful order fulfilment technology takes care of the 3PL warehousing, drop shipping, pick and pack, returns management, and more.
Warehouse inventory management doesn’t need to be complex or time-consuming. Trust an experienced end-to-end ecommerce fulfilment partner to make short work of it for you. Our 3PL warehouse solution gives your precise, real-time inventory management and tracking information.
NPFulfilment helps you secure the lowest freight and postage rates and to get your orders to shoppers quickly and cost-effectively. Our freight logistics platform finds the best freight carriers at the lowest cost – while we handle your ecommerce fulfilment at unmatched speed.
Save time and focus on what matters – accelerating your ecommerce growth. Simplify your ecommerce returns management with our 3PL reverse logistics centres located across the ANZ region. We do the heavy lifting and help you build trust with shoppers through fast, accurate returns management.
It’s time to delight your shoppers with reduced transit times and faster order fulfilment. NP Fulfilment does the heavy lifting to enhance your warehousing & logistics processes. Our 3PL logistics centres located across the ANZ region drive outstanding post-purchase experiences that help accelerate your ecommerce growth.