As a business that operates with 3PL partners globally, we’ve had plenty of experience with fulfillment providers — both in Australia and abroad. After evaluating multiple Australian 3PL options, we chose NP Fulfilment to handle our local operations for MagTag, and it’s easily been one of the best decisions we’ve made. What stood out immediately was how clear and transparent their pricing structure was, and how professional the communication was in the lead-up to onboarding. The onboarding itself was seamless — exactly what you need when you’re managing a high-volume eCommerce brand. Since going live, the NP Fulfilment team has been faultless. Our orders are fulfilled quickly, accurately, and reliably, which is absolutely critical for our customer experience. The team behind the scenes clearly knows what they’re doing — they’re responsive, organised, and genuinely helpful. If you’re looking for a 3PL in Australia that combines professionalism, clarity, and execution, we can confidently recommend NP Fulfilment. — MagTag Australia

We’ve been using NPF for over 5 years and the Auckland team has been excellent. They handle both LCL and FCL containers, inbounding and warehousing, and their system connects seamlessly to Shopify to ship orders directly to our customers. Can’t say enough good things – thank you guys, much appreciated!

Great to work with regular updates and a passionate team.

We’ve been with NPFulfilment for almost two years now, and they’ve played a big role in helping us grow and improve our operations. Like any business, we’ve had our fair share of challenges along the way, but NPFulfilment has always been responsive, supportive, and solution-focused. A big shoutout to our account manager, he’s been absolutely fantastic. Robin really takes the time to understand our business and has helped guide us through a lot of changes and developments. His support, responsiveness, and attention to detail have made a real difference, especially during busy periods or when we’ve needed to pivot quickly. Over time, we’ve seen real improvements in fulfilment accuracy, turnaround times, and overall efficiency. It’s clear the team at NPFulfilment is committed to continuous improvement, and we’ve come to see them not just as a logistics provider, but as a true strategic partner. Highly recommend for businesses looking for a reliable and forward-thinking 3PL partner.

We’ve had a great experience with NPF as our 3PL partner in Australia. Their service is efficient, and they’re quick to pivot as our requirements evolve. Our account manager is knowledgeable and proactive, consistently bringing valuable insights and suggestions to the table. Would 100% recommend!

We’ve had an outstanding experience with NPF, and I can’t speak highly enough of the team, especially Rob. Their operations are smooth, efficient, and incredibly reliable. The team are always ensuring our products are always handled with care and delivered on time. Account management and customer service teams go above and beyond, consistently exceeding expectations and providing proactive communication and support. Rob’s attention to detail and problem-solving skills have made a huge difference to our supply chain performance. The entire team shows true professionalism and dedication, making them a trusted partner we can always count on. We’re grateful for their excellent service.

NPF has been a standout 3PL partner for us. Their barcode-driven system means inventory discrepancies are virtually nil, and their customer service team gets back to us quickly. We’ve had two account managers so far—both switched-on, resourceful and keen to sort things out quickly. The IT crew is just as sharp; any Shopify tweaks are handled almost straightaway. I toured the warehouse recently and was genuinely impressed by how clean and well-organised everything is. In short, NPF delivers the reliability and attention to detail we need so we can focus on brand growth. Only thing worth noting is we’ve had some issues with our other brand with large box items and mix ups with SKUs as they items are too big to be processed by their barcode system. Doesn’t happen at all with our smaller items though!

Great partnership with NPF with easy communication, flawless execution by their operations team

NPF provides us with comfort and confidence that our Australian orders are being handled with the utmost care and precision. We have appreciated their attention to detail for the last several years now.

We have been partnering with NPF for our logistics and supply chain needs, and the experience has been exceptional. Their expertise in stock maintenance and inventory controls along with the accuracy and efficiency of their WMS is truly commendable and ensures that our inventory is always up-to-date and well organized. One of the standout aspects of NPF is their DTC accuracy. They have consistently delivered our products to customers with precision and timeliness, their attention to detail and commitment to excellence is evident in every aspect of their service. Overall, NPF has proven to be a reliable and invaluable partner for our US based business. We highly recommend their services to any company looking for logistics and supply chain solutions.

Fantastic Company, used this service now for the past 4 years, and its transformed my business, highly recommended to any small or large business..