Let’s break down what you can expect from us
HIGH SPEED: We’ve been fulfilling online orders for more than 20 years. Our hybrid pick and pack system adapts to the specifics of each order, seamlessly blending automated and manual stages as required to maximise accuracy and ensure same day fulfilment.
HIGH TECH: Our in-house technology is based on world best practice. It enables us to onboard new customers in days, rapidly deploy their additional requirements, and help save money by automatically routing each package to the most cost-efficient last mile supplier.
HIGH TOUCH: We are people-centric, service-obsessed, hands-on problem solvers. Be it with our customers, their customers or among ourselves, we bring passion, a can-do attitude and collaborative approach to every situation, conversation, and interaction.
HIGH CARE: When we fulfil your order, we are mindful that we are also helping to fulfil your brand promise. We pride ourselves on delivering an experience that sparks joy for your customers through our fast and accurate order processing, careful packing, and speedy shipment.
HIGH VISIBILITY: We’re your end-to-end ecommerce partner, with seamless integration of warehousing, inventory management, pick and pack, lodgement and return handling functions. From receipt to despatch we operate with total transparency, making data available in real time via our online Kiosk or direct integration to your chosen platform.
