Can I use my own branded packaging and inserts?

Yes! We’re all about helping you deliver a memorable unboxing experience. We support custom packaging, branded boxes, thank-you cards, and promotional inserts. Just send us your materials and we’ll make it happen exactly how you please.

How fast can I get set up with NPFulfilment’s 3PL warehousing?

We move fast. Smaller ecommerce stores can go live in as little as 2–3 days. For larger, more complex operations, onboarding typically takes 2–3 weeks. Either way, our team handles the heavy lifting so you can keep selling without disruption.

Is your 3PL warehouse network scalable if my business grows?

100%. Whether you're processing 100 or 10,000 orders a day, our 3PL warehouse network across Australia and New Zealand is built to scale. We flex as you grow – no expensive long-term commitments, no overpaying for space you don’t need.

What does 3PL warehousing mean?

3PL warehousing is a model where a third-party logistics provider stores your inventory and handles order processing on your behalf. You pay per pallet, per cubic metre, or per transaction rather than leasing and staffing your own warehouse.

How much does 3PL warehousing cost in Australia?

Costs are built from storage fees (usually per pallet per week), pick-and-pack fees (per order line), and freight. Most brands spend between $2,000 and $30,000 a month, depending on volume, SKU count, and packaging complexity.

What's the difference between 3PL and 4PL?

A 3PL handles your warehousing and distribution, from storage through to pick, pack, and dispatch. A 4PL sits above that and manages the full supply chain, including procurement, freight forwarding, and multiple 3PL relationships. For most Australian e-commerce brands, a 3PL is what you need.

3PL Warehousing: Reduce Cost, Save Time, Streamline Operations

Our Warehousing Capabilities

Our Eastern Creek facility in Western Sydney covers more than 10,000 sqm of active 3PL storage and processing space, with warehousing services purpose-built for brands that need more than a few pallets on a warehouse floor.

Selective pallet racking for standard inventory, bin locations for small-part and fashion SKUs, and cantilever racking for longer-format products

Separate HACCP-certified zones for food, supplements, and cosmetics

Climate-controlled areas for temperature-sensitive stock

Segregated quarantine zones for goods awaiting quality inspection or hazardous materials clearance

Whether you’re storing 200 SKUs or 50,000, the 3PL storage infrastructure scales to match. You can view our full quality certifications for the details behind each accreditation.

Technology and Systems

Our 3PL warehouse runs pick-to-light technology, a light-directed picking system used in large-scale retail distribution that removes the most common source of error in manual operations. Instead of reading a paper pick sheet, our pickers follow illuminated bin locations and confirm each SKU with a button press. That technology is why our order accuracy sits at 99.9% rather than the industry average of 97%.

Supporting it is our warehouse management system, which integrates natively with Shopify, WooCommerce, Amazon, Magento, and BigCommerce, giving you complete visibility across your 3PL storage and fulfilment operation:

Orders flow into our WMS in real time, the moment a customer checks out

Inventory decrements on your platform at the moment of pick

Every inbound and outbound movement is barcode-scanned, so your dashboard reflects the same data our warehouse team sees on the floor

Our Warehousing Process

Every order follows the same six-step flow, refined over 23 years of continuous operation as one of Australia’s most established third party warehousing providers.

Receiving

Inbound stock is counted, photographed, and reconciled against your purchase order before being released onto the floor.

Put-away

Each SKU is placed in its assigned location, matched to the appropriate storage zone by our WMS.

Storage

Inventory sits in climate-appropriate conditions until an order triggers a pick.

Pick

Pick-to-light directs the picker to the exact bin, and the system confirms each SKU as it’s pulled.

Pack

Orders are packed to your brand specification, including branded tissue, inserts, or gift wrapping where required. See our full pick and pack services for more on custom packaging.

Ship

Dispatch is handled by Australia Post, StarTrack, Sendle, DHL, and international carriers, with tracking automatically pushed back to your platform.

Industries We Warehouse For

Our warehousing services support four core verticals where our certifications, technology, and packing expertise deliver the most value.

Fashion and Apparel

Fashion and apparel brands rely on our pick-to-light environment because accuracy matters when you’re shipping colour-and-size variants across thousands of SKUs.

Health and Beauty

Health and beauty brands use our HACCP-certified zones for TGA-listed supplements, skincare, and cosmetics, giving them the compliance position they need without building their own certified facility.

Food and Beverage

Food and beverage brands store shelf-stable products, speciality drinks, and gifting lines in our climate-controlled areas, with batch tracking and first-expired-first-out rotation built into the workflow.

Electronics

Electronics brands benefit from our secure storage environment with 24/7 CCTV monitoring, serial number tracking, and protective packing stations for fragile and high-value items.

Case Study: Modibodi

Modibodi came to us during early-stage growth, and our 3PL warehouse solutions scaled with them through to international expansion without a single warehouse move. We store 50,000+ SKUs for Modibodi across three temperature zones and dispatch orders to Australia, New Zealand, the UK, and the US with 99.9% accuracy.

The Big Benefits of Streamlining Your Operations with 3PL Warehousing

Expand your capability and unlock express fulfilment for every order. Our 3PL warehousing spans Australia and New Zealand, putting your products closer to your customers for unmatched delivery speed. Join leading ecommerce brands using NPFulfilment’s world-class 3PL logistics services to streamline operations and deliver outstanding post-purchase experiences.

Reduce costs – shrink your overheads from warehousing rental and insurance, labour hire, equipment, technology investment, and more

Decrease financial risk – seamlessly adjust to market and seasonal fluctuations without worrying about under-utilisation of resources

Save significant time – let your 3PL service provider handle the heavy lifting of fulfilment so you can spend time focused on ecommerce growth

Gain agility and efficiency – scale the moment you need to while boosting stock turn capacity with highly-optimised operations

Backed by expertise and support – leverage NPFulfilment’s 20+ years of ecommerce fulfilment experience and our dedicated team of 3PL warehousing professionals

Deliver a better post-purchase experience – delight your shoppers with fast, accurate fulfilment of every order

Warehouse Locations

Our physical 3PL warehouse is in Eastern Creek, Sydney, and our warehousing services reach every major metro in Australia from a single site in these timelines:

Metro Melbourne
1–2 business days

Metro Brisbane and the Gold Coast
2–3 business days

Adelaide and Perth
3–5 business days

Auckland NZ via trans-Tasman freight
3–5 business days

MagTag AU

1 August 2025

As a business that operates with 3PL partners globally, we’ve had plenty of experience with fulfillment providers — both in Australia and abroad. After evaluating multiple Australian 3PL options, we chose NP Fulfilment to handle our local operations for MagTag, and it’s easily been one of the best decisions we’ve made. What stood out immediately was how clear and transparent their pricing structure was, and how professional the communication was in the lead-up to onboarding. The onboarding itself was seamless — exactly what you need when you’re managing a high-volume eCommerce brand. Since going live, the NP Fulfilment team has been faultless. Our orders are fulfilled quickly, accurately, and reliably, which is absolutely critical for our customer experience. The team behind the scenes clearly knows what they’re doing — they’re responsive, organised, and genuinely helpful. If you’re looking for a 3PL in Australia that combines professionalism, clarity, and execution, we can confidently recommend NP Fulfilment. — MagTag Australia

Ben

29 July 2025

We’ve been using NPF for over 5 years and the Auckland team has been excellent. They handle both LCL and FCL containers, inbounding and warehousing, and their system connects seamlessly to Shopify to ship orders directly to our customers. Can’t say enough good things – thank you guys, much appreciated!

Kieran Hamilton

Great to work with regular updates and a passionate team.

Thomson Nguyen

16 July 2025

We’ve been with NPFulfilment for almost two years now, and they’ve played a big role in helping us grow and improve our operations. Like any business, we’ve had our fair share of challenges along the way, but NPFulfilment has always been responsive, supportive, and solution-focused. A big shoutout to our account manager, he’s been absolutely fantastic. Robin really takes the time to understand our business and has helped guide us through a lot of changes and developments. His support, responsiveness, and attention to detail have made a real difference, especially during busy periods or when we’ve needed to pivot quickly. Over time, we’ve seen real improvements in fulfilment accuracy, turnaround times, and overall efficiency. It’s clear the team at NPFulfilment is committed to continuous improvement, and we’ve come to see them not just as a logistics provider, but as a true strategic partner. Highly recommend for businesses looking for a reliable and forward-thinking 3PL partner.

Lilly Krouch

23 May 2025

We’ve had a great experience with NPF as our 3PL partner in Australia. Their service is efficient, and they’re quick to pivot as our requirements evolve. Our account manager is knowledgeable and proactive, consistently bringing valuable insights and suggestions to the table. Would 100% recommend!

Sarah-Jane Rantzen

21 May 2025

We’ve had an outstanding experience with NPF, and I can’t speak highly enough of the team, especially Rob. Their operations are smooth, efficient, and incredibly reliable. The team are always ensuring our products are always handled with care and delivered on time. Account management and customer service teams go above and beyond, consistently exceeding expectations and providing proactive communication and support. Rob’s attention to detail and problem-solving skills have made a huge difference to our supply chain performance. The entire team shows true professionalism and dedication, making them a trusted partner we can always count on. We’re grateful for their excellent service.

Vivian Tam

13 May 2025

NPF has been a standout 3PL partner for us. Their barcode-driven system means inventory discrepancies are virtually nil, and their customer service team gets back to us quickly. We’ve had two account managers so far—both switched-on, resourceful and keen to sort things out quickly. The IT crew is just as sharp; any Shopify tweaks are handled almost straightaway. I toured the warehouse recently and was genuinely impressed by how clean and well-organised everything is. In short, NPF delivers the reliability and attention to detail we need so we can focus on brand growth. Only thing worth noting is we’ve had some issues with our other brand with large box items and mix ups with SKUs as they items are too big to be processed by their barcode system. Doesn’t happen at all with our smaller items though!

Philip Sunder

22 April 2025

Great partnership with NPF with easy communication, flawless execution by their operations team

John Mandel

NPF provides us with comfort and confidence that our Australian orders are being handled with the utmost care and precision. We have appreciated their attention to detail for the last several years now.

Deb Jacoby

17 April 2025

We have been partnering with NPF for our logistics and supply chain needs, and the experience has been exceptional. Their expertise in stock maintenance and inventory controls along with the accuracy and efficiency of their WMS is truly commendable and ensures that our inventory is always up-to-date and well organized. One of the standout aspects of NPF is their DTC accuracy. They have consistently delivered our products to customers with precision and timeliness, their attention to detail and commitment to excellence is evident in every aspect of their service. Overall, NPF has proven to be a reliable and invaluable partner for our US based business. We highly recommend their services to any company looking for logistics and supply chain solutions.

angie hutchison

15 July 2014

Fantastic Company, used this service now for the past 4 years, and its transformed my business, highly recommended to any small or large business..

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