Meet the Team

Meet Our Team of Express Fulfilment Experts

We’re a service-obsessed collective of talented individuals. We’re driven by our desire to innovate and create outstanding post-purchase experiences for your shoppers.

Meet the team of express fulfilment experts who apply their vast expertise to accelerate your ecommerce growth.
Meet the Team
Meet the Team at NPFulfilment
Meet the Team at NPFulfilment
Black-and-white professional headshot of a smiling man in a suit.
linkedin

Rodney Bartley

Chief Executive Officer, Founder

Inspired by people, culture, and sheer hard work, Rodney is a strategic business leader and the driving force behind NPFulfilment and its customers’ success. As Founder and CEO of NPFulfilment, Rodney’s vision is to bring every ecommerce merchant across Australia and Asia-Pacific the innovation and expertise to accelerate their ecommerce growth. Throughout 25 years, he has worked tirelessly with everyone at NPFulfilment to bring this vision to life. Rodney and his team are motivated by their collective purpose to empower customers’ success through post-purchase experiences that turn shoppers into lifelong advocates.

Black-and-white professional headshot of a suited man wearing glasses.
linkedin

Jey Kanagaratnam

Chief Information Officer

Since coming on board with NPFulfilment in 2003, Jey has been instrumental in the continuous development of the technology solutions and systems that enhance the end-to-end fulfilment experience for customers. Jey brings a wealth of experience that includes 3PL, warehouse automation, logistics, online retail systems, ecommerce, ERP, CRM, help desk, IT infrastructure, data centre, and more. He has led the innovation of NPFulfilment’s systems, including proprietary in-house technology, that allows customers to fulfil accurately, fulfil faster, and achieve greater success.

Smiling middle-aged man in a suit posing for a professional headshot.
linkedin

Oivind (Irvin) Dragvik

Chief Financial Officer

Irvin knows that business growth is a story of numbers, leveraging customer-focused performance metrics to improve customer outcomes. He is the Chief Financial Officer at Fulfilment and an experienced Commercial Finance Manager with a proven history of financial leadership in the retail industry. He is highly skilled in business planning, contract management, negotiation, and operations management. Through successful growth and profitability initiatives for NPFulfilment and its customers, Irvin aims to continually enhance customer value.

Black-and-white professional headshot of a smiling older man in a suit.
linkedin

Juan Klimczak

Head of Sales

Juan thrives on creating value for customers with the Asia-Pacific region’s most competitive and high-quality fulfilment services. As a Business Development Manager at NPFulfilment, Juan helps customers succeed by equipping them with innovative technology and a dedicated team of fulfilment professionals. He is an original member of the group who has been enabling NPFulfilment customers with faster, more accurate fulfilment for 25 years. Juan holds vast experience across fulfilment services, distribution, and direct marketing industries within operations and business analysis roles. Juan is dedicated to using his knowledge and expertise to help customers unlock faster ecommerce growth.

Black-and-white professional headshot of a smiling man in a suit.
linkedin

Jordan Francis

Business Development Manager

With over 10 years of experience in 3PL and Fulfilment, Jordan has developed a strong foundation in operations, logistics, and brand knowledge. Transitioning into sales and marketing at NPFulfilment, he now brings a unique operational perspective to customer solutions—bridging the gap between back-end efficiency and front-end growth. Passionate about building relationships and driving results, Jordan leverages a decade of hands-on industry knowledge to deliver value and strategy in every interaction.

Black-and-white professional headshot of bearded man in blazer.
linkedin

Perry Tavakoli

Cyber Security Manager

Perry is our Cyber Security Manager at NPFulfilment, driving the company’s technology and cybersecurity strategy with a rare combination of hands-on expertise and visionary leadership. He builds and manages secure, resilient, and high-performance cloud environments that power real-time inventory management, automated fulfilment, and seamless e‑commerce integrations, ensuring the company can scale rapidly without compromising security. A true cybersecurity champion, he implements advanced threat monitoring, risk mitigation, and ISO 27001-aligned practices to safeguard critical data and systems ensuring NPFulfilment operates securely, efficiently, and confidently.

Professional headshot of a smiling bald man with a beard in a blazer.
linkedin

Robin Joseph

Head of Customer Service & Client Onboarding

Robin believes anything is achievable when people work together towards common goals. As a Client Account Manager at NPFulfilment, Robin works closely with customers to understand their goals and create real value. He brings 15+ years of experience across supply chain systems, inventory management, warehouse operations, procurement, supplier management, team management, and client relationships. Robin leverages this vast expertise and a customer-centric approach to help NPFulfilment clients deliver beyond their shoppers’ expectations with faster, more efficient ecommerce fulfilment. Robin is focused on nurturing relationships, adding value, and fostering greater customer success.

Black-and-white professional headshot of a smiling man in a blazer.

Shaun Quinn

Senior Client Manager

Shaun knows NPFulfilment and its customers like the back of his hand. As the Customer Care Manager at NPFulfilment, Shaun is heavily involved in all aspects of the customer journey, including customer service, account management, and operations. He is also a vivid reflection of the NPFulfilment culture, being highly motivated by helping customers thrive throughout his 13+ years in the business. Shaun holds impressive experience in foreign exchange, logistics, business operations, and customer service. By leveraging his diverse expertise and keenly nurturing relationships, Shaun adds significant value to each customer’s partnership with NPFulfilment.

Professional black-and-white headshot of a smiling woman in a blazer.
linkedin

Marilyn Desmier

Customer Service Administrator

Marilyn has been a cornerstone of our team for over 20 years as a Customer Service Administrator at NPFulfilment. With a warm and approachable personality, she is known for genuinely caring about every client and ensuring each interaction is handled with professionalism, empathy, and attention to detail. Over the years, Marilyn has built strong, lasting relationships with clients, anticipating their needs and going above and beyond to provide support while consistently delivering exceptional service and creating a welcoming experience for everyone she interacts with.

Professional black-and-white headshot of a man in a blazer.

Brad Harris

WA Operations Manager

Brad is our WA Operations Manager at NPFulfilment, bringing extensive experience in logistics, supply chain, and operational leadership. Known for his hands-on approach and strategic thinking, he ensures WA operations run smoothly while maintaining strong connections with teams and partners across the globe. Leveraging the region’s time zone advantages, Brad facilitates real-time collaboration with international stakeholders, enhancing efficiency and strengthening NPFulfilment’s global business relationships.
Meet the Team: Tarrannum Yousuff, Operations Manager
linkedin

Tarannum Yousuff

NZ Operations Manager

Operational excellence is about more than internal processes for Tarannum. Ultimately, the quality of operations comes down to how well it supports customer needs – now and as they continue to grow. Tarannum is the Operations Manager at NPFulfilment with 16+ years of experience spanning warehouse management systems, customer service operations, product and staff training, customer onboarding, and technical support. She is obsessed with continually raising the bar of operational efficiency through analysis, collaboration, and targeted process improvement initiatives. Her strategic approach enables NPFulfilment to fulfil accurately, fulfil faster, and provide customers with the post-purchase experiences that help them grow.

Smiling man in a collared shirt posing for a professional portrait.

Moses Awitan

National Inventory Manager

Moses brings years of experience in operations and supply chain management as the National Inventory Manager at NPFulfilment. With a passion for keeping things organised and running smoothly, he oversees inventory across the country—ensuring the right products are always in the right place at the right time. Moses strikes the balance between precision and efficiency as well as having a self-described passion for accuracy he prides himself in maintaining the stock accuracy and guarantees the highest quality service for all clients at NPFulfilment.

Our Warehouse Team

Npfulfilment warehouse team

Our Office Team

Diverse professional team posing together in a modern office.

Why Our Clients Love Us

Here’s what customers say about the express fulfilment services and dedicated experts at NPFulfilment.

NPFulfilment is a really good fit for our Direct-to-Consumer business model. Their technology and robotic delivery systems are able to get our products quickly out to market and our customers. They are also able to receipt the high volume of stock we have into their warehouse very quickly.
Kristy Chong | Founder of Modibodi
NPFulfilment has been the backbone of our delivery - I couldn’t grow my business without NPFulfilment. I nearly stopped being in business because I couldn’t handle the volume, but they believed in me. Now I am excited about where we are going, I couldn’t have done it without them.
Jen Harwood | CEO of The Happy Hair Brush
NPFulfilment are extremely helpful for us in time management and are very reliable. NPFulfilment stay up to date with the latest technology and advanced strategies to get the best outcome. Everything you would want in a company they have provided for me. I am very appreciative of their service.
Jarret Green | Founder of Verde